Case Study: Capgemini accelerates POS releases with Zephyr from SmartBear

Capgemini cuts manual test time by 50% with SmartBear

Capgemini, a global IT services company, faced a challenge ensuring the seamless performance of point-of-sale (POS) systems for a major quick-service restaurant chain. Their team was bogged down by time-consuming manual testing of critical functions like order processing and payment integration, which delayed release cycles. They needed a scalable solution that did not require advanced technical expertise, turning to SmartBear and its Zephyr product for help.

SmartBear implemented its AI-powered, no-code test automation solution, Zephyr, to automate end-to-end POS workflows. This integration with CI/CD pipelines allowed Capgemini's business analysts and operations teams to design and execute tests directly. The results were significant: a 50% reduction in manual testing time and a 20% acceleration in release cycles, empowering teams and ensuring high-quality system deployments for their client.

Capgemini