Case Study: Georgia Lottery achieves 5X faster releases and Agile testing with SmartBear QAComplete & TestComplete Web

SmartBear QAComplete Manages Application Requirements, Tests and Defects While TestComplete Web Automates Testing of All Web Applications

The Georgia Lottery Corporation (GLC) operates the state’s lottery and online player portal, supporting thousands of retail locations and a team of about 280 employees. GLC’s 15‑person development team needed to make online play and payouts easy and reliable, but relied on manual testing and a custom tool that couldn’t handle cross‑browser web and mobile testing or centralized management of requirements, tests and defects.

After partnering with Nous Infosystems, GLC adopted SmartBear QAComplete for test and defect management and TestComplete Web for automated, cross‑browser web and mobile testing. The combined solution sped up development and enabled two‑week Agile sprints — increasing software releases from 1–2 to 10+ per quarter (a 5X jump), improving test coverage for customer and retailer apps, and helping the lottery deliver features faster while better tracking defects.

Georgia Lottery

Robert Lamb

Sr. Gaming & Quality Assurance Specialist