Case Study: Chime reduces crash rates with SmartBear BugSnag

Chime reduces crash rates with SmartBear BugSnag

Chime, a financial technology company, faced a challenge in stabilizing its mobile banking app after shifting its development to React Native. They needed an error monitoring solution that could unify error management across both iOS and Android platforms to ensure a stable user experience and lower crash rates. They turned to SmartBear's product, BugSnag, to meet this need.

SmartBear's BugSnag provided Chime with complete error monitoring, detailed stack traces, and a Stability Center, which enabled fast debugging. The solution aggregated errors across both platforms into a single dashboard. As a result, Chime exceeded its stability goals, significantly decreased its crash rate, and saved engineers time during the debugging process.

Chime