Case Study: Gateway Ticketing Systems achieves 86% reduction in regression test time and faster time-to-market with SmartBear TestComplete

Gateway Ticketing Systems Chooses TestComplete for its Complex Needs

Gateway Ticketing Systems, Inc., a leader in high-speed access control and ticketing software for attractions and intercity transportation, needed to support highly flexible configurations—complex tax calculations, revenue splits, discounts, foreign-currency transactions and shared code across multiple applications. Those capabilities meant thousands of regression scenarios whenever core financial or shared-object code changed, creating a very labor-intensive, error-prone testing challenge.

Gateway adopted TestComplete to automate GUI, data, web/eCommerce, HTTP load, integration and system testing using familiar scripting languages. Automated load tests reproduced volume-related memory and threading issues that manual testing missed, enabling targeted fixes. Automation reduced regression time from roughly 3 days to about 3 hours (≈86% savings), covered ~60% of the code base, improved stability and shortened time-to-market while freeing QA to focus on higher-value tasks.

Gateway Ticketing Systems

Robert Martin

Gateway Ticketing Systems