Case Study: EXFO achieves 5X faster code reviews and reduced development costs with SmartBear Collaborator

EXFO Reduces Software Development Costs While Increasing Code Review Productivity by 5X with Collaborator by SmartBear

EXFO, a Quebec-based provider of test and service-assurance solutions for the global telecom industry with ~1,800 employees and 2,000+ customers, needed a reliable way to ensure new code followed its application framework standards. Manual, email-based reviews were slow, hard to track, and made onboarding new developers and catching defects early difficult—raising maintenance costs and risking duplicated defects across the codebase.

EXFO evaluated several tools and chose SmartBear Collaborator for its intuitive UI and built-in review features. Collaborator gave clear, line-level comments, pre- and post-commit support, and audit-ready discussion trails, eliminating training overhead and improving traceability. As a result EXFO cut defect-repair effort by catching issues earlier, accelerated review cycles, and increased review capacity by as much as 5X (about 4.5X observed), while streamlining workflow and reducing overall development costs.

EXFO

Stéphane Pineault

Software Manager, EXFO