Case Study: Major American Airline accelerates CI/CD and automates API testing with SmartBear ReadyAPI

Major American Airline Leveraging SmartBear API Testing Tools

A major U.S. airline undergoing rapid digital transformation faced challenges as teams moved to REST APIs and microservices while still relying on slow mainframe web services. They needed reliable API testing to verify SLAs, run automated tests across CI/CD pipelines, and let distributed teams share and reuse test suites without stepping on one another’s work.

The airline adopted SmartBear ReadyAPI Pro, using its environment switching, rich data-driven test steps (DataSource/DataSink/loops), composite projects for repository-based collaboration, and built-in CI/CD command-line support. After seven+ years of use teams report faster, more frequent releases, reduced manual effort, and continued investment in licenses during the pandemic — outcomes they say the open-source tools couldn’t match.