Case Study: Whirlpool achieves streamlined global code reviews and faster time-to-market with SmartBear Collaborator

SmartBear Collaborator Provides Streamlined Code Review Process That Helps Developers Across the World Collaborate More Efficiently on Software Project

Whirlpool, the world’s largest major appliance manufacturer, faced a growing challenge: coordinating code reviews for 150 embedded software engineers across eight design centers in North America, Latin America, Europe and Asia. Because software controls appliance hardware, bugs found after shipping require costly on-site board changes, and time-zone differences made real-time review meetings inefficient and disruptive.

Whirlpool implemented SmartBear Collaborator to run asynchronous, peer code reviews integrated with their source repositories. The easy-to-use tool lets distributed teams comment, track issues, and view code changes on their own schedules without special training, enabling managers to monitor progress. As a result, Whirlpool streamlined reviews, accelerated development, reduced recurring defects, and delivered higher-quality appliance software to market faster.

Whirlpool

Ajay Tamboli

Electronics Tools and Infrastructure Lead