Case Study: Aimetis achieves 90% reduction in customer-reported defects with SmartBear Collaborator

SmartBear Collaborator Helps Aimetis Reduce Software Defects by 90%

Aimetis, an Ontario-based leader in intelligent video technology, needed to formalize and improve its code review process to reduce defects as the company prepared for rapid growth. With a 19-person development team and multiple concurrent projects, over-the-shoulder reviews were inefficient and hard to track, risking quality and developer capacity.

Aimetis deployed SmartBear Collaborator (integrated with Apache Subversion) so 100% of code, user stories and test plans are peer-reviewed in a transparent, educational workflow. The change improved coding consistency, streamlined issue resolution, and helped the team catch defects before release—contributing to a 90% decline in customer-reported defects even as the customer base grew roughly 500%.

Aimetis

Dave Thompson

Vice President of Engineering