Case Study: Healthcare Technology Company achieves faster, higher-quality releases with SmartBear TestComplete

Keeping Up With Quality During Constant Change

This large healthcare technology company provides a Patient-to-Payment platform with 25+ tools to help hospitals and clinics operate efficiently. Facing rapid change and the need to deliver bug-free releases across many products, the QA team—led by James Krolczyk—needed scalable UI test automation to reduce manual effort and handle complex application interfaces that prior tools and Selenium could not reliably automate.

They adopted SmartBear TestComplete for its ease of use, straightforward scripting, and intelligent object recognition, which let them build frameworks for hard-to-automate tests. TestComplete enabled automation across nearly all products, saving hours to days on projects, freeing QA to focus on exploratory testing, and supporting a move toward continuous testing and DevOps while improving overall release quality.