Case Study: Dell Technologies achieves standardized code reviews and faster CI/CD with SmartBear Collaborator

Dell Technologies - Customer Case Study

Dell Technologies’ Infrastructure Solutions Group (ISG) manages software across more than 10,000 employees and 50 product development groups, but disparate tools and processes created a “mobility barrier,” inefficiencies, and duplicated work—teams used different workflows, slowing engineers who moved between groups and wasting effort on redundant security and review mechanisms.

ISG standardized on SmartBear Collaborator as a unified peer code and document review platform that ties into their CI/CD toolchain and provides analytics and auditability. Deployed across 50 products, Collaborator eliminated redundant review processes, quantified and reduced review cycle times, improved visibility into bottlenecks, and increased code-review productivity and team mobility across the organization.

Dell Technologies

Adam Arakelian

Director of Engineering