SmartBear
158 Case Studies
A SmartBear Case Study
Car-Part.com, launched in 1998 to help users search more than 175 million inventoried auto parts from thousands of recyclers, needed to modernize its QA process. Tester Jon Lawlor inherited manual workarounds—spreadsheets and wikis—that didn’t scale, so the team sought a budget-friendly test management solution that integrated tightly with their Atlassian/Jira toolchain and provided end-to-end traceability as they shifted from waterfall toward agile.
They adopted Zephyr Squad from the Atlassian Marketplace to manage test case creation, execution, regression and smoke testing, and reporting directly inside Jira. This brought streamlined test planning, easier onboarding, reusable test repositories, clearer progress tracking, and support for both waterfall and agile projects—improving QA efficiency, visibility, and traceability across the organization.
Jon Lawlor
Software Tester