Case Study: Dell Technologies achieves streamlined code review and CI/CD efficiency with SmartBear Collaborator

Dell Technologies standardizes code reviews across 50 products with SmartBear

Dell Technologies, specifically its Infrastructure Solutions Group (ISG), faced significant challenges due to its massive scale and complexity. With over 10,000 employees across 50 different product groups, the division struggled with inefficient tool usage, duplicated efforts, and barriers that prevented the easy mobility of engineers between teams. To address these issues and streamline its development process, Dell ISG partnered with vendor SmartBear and implemented their peer code and document review tool, Collaborator.

SmartBear's Collaborator provided the crucial interconnecting tissue between Dell ISG's various tool sets, standardizing the code and document review process across all 50 product groups. The solution delivered increased code review productivity, quantified the time required for reviews, allowed for full CI/CD audits, and removed duplication of effort. This created a single, organization-wide mechanism that provided continuity, increased efficiency, and enabled mobility across all departments, fundamentally improving Dell ISG's overall production efficiency.

Dell Technologies