Case Study: TBC Bank achieves faster, more reliable application testing—reducing test time from weeks to hours with SmartBear TestComplete

TBC Bank Reduces Application Testing from Weeks Down to Hours by Leveraging SmartBear TestComplete

TBC Bank, a leading Georgian bank serving about one million customers with 2,900 employees across 100 locations, needed to ensure its internal applications worked reliably for everyday operations. Creating and running complex test cases—especially for Delphi-based applications—was time-consuming, decentralized, and required technical skill; the bank wanted to centralize and standardize testing, automate regression tests, and enable non-technical staff to create scripts more quickly.

TBC Bank chose SmartBear TestComplete for its strong Delphi support and intuitive interface. TestComplete automated regression testing, cut the testing cycle from several weeks to several hours, freed QA for exploratory and maintenance work, produced clear diagnostic reports for faster developer feedback, sped deployments, improved application reliability and customer service, and significantly reduced end-user service requests.

TBC Bank

Iulia Meladze

Head of the Quality Assurance Team