Case Study: Cricket Australia achieves improved test visibility and release confidence with SmartBear Zephyr and Jira

Cricket Australia Scores Big with Zephyr and Jira

Cricket Australia, the governing body for professional and amateur cricket in Australia, needed to improve fragmented testing across apps, web services, registration systems, and live streaming platforms. Multiple suppliers were managing development and testing, but limited visibility, inconsistent test cases, and spreadsheet-based results made it hard to track coverage and quality. Cricket Australia turned to SmartBear’s Zephyr for Jira integration to centralize test management and support future automation needs.

SmartBear implemented Zephyr to consolidate test cases and results in Jira, standardize testing workflows, and improve traceability across teams and vendors. The result was enhanced visibility into testing progress, more confident release decisions for product managers, and reduced duplicated effort through reusable test cases. SmartBear also helped Cricket Australia establish consistent testing processes, creating a more efficient, collaborative, and scalable quality program.

Cricket Australia

Tarun Talwar

Senior Portfolio Delivery Manager