Case Study: TRAMS (now Sabre) achieves faster, more reliable releases with SmartBear's TestComplete

TRAMS - Customer Case Study

Trams (now a Sabre division) provides mid- and back-office software for travel agencies, including Back Office, ClientBase, and TRAMS Marketing Advantage. Facing the need for an affordable, easy-to-learn automation tool to improve QA efficiency, the team evaluated trial products and selected TestComplete, then prioritized scripting the most stable features and standardized procedure naming to limit maintenance and map scripts to test cases.

Using TestComplete and close support from AutomatedQA to resolve version-compatibility and PDF binary-data issues, Trams built 76 TestComplete projects comprising about 3,200 procedures run via off‑hour suites. The automation freed testers to focus on new features and fixes, increased low-level test coverage, produced more robust test suites, and led to better releases and higher customer satisfaction.

TRAMS

Kimberly Matsumoto

TRAMS