Case Study: Multinational Energy Company achieves scalable, simplified end-to-end test management in Jira with SmartBear Zephyr Scale

Multinational Energy Company - Customer Case Study

A multinational energy and process-technology company that builds electric components, telemetry systems and integrated control solutions needed to maintain QA across a growing, non‑traditional engineering environment. As Jira admin and test manager, Ishtiaq Qureshi found their previous test management setup fragmented and hard to use—teams couldn’t easily trace requirements through tests to defects, tests-as-issues added overhead, and the process hindered consistent QA adoption.

They adopted Zephyr Scale for its native Jira integration, simple setup, and distinct handling of tests and executions, which provided a unified test library, quick cycle navigation, and visible test executions in the Jira issue view. The result was faster adoption, stronger end‑to‑end traceability, improved collaboration, and a scalable test management workflow that supports plans to grow from ~100 tests to several hundred while onboarding more developers and project managers.