Webex by Cisco B2B Case Studies & Customer Successes

10x Banking achieves secure, scalable cloud collaboration with Webex by Cisco

10x Banking

Sunny Maker

Operations Director

10x Banking - Customer Case Study

10x Banking

Sunny Maker

Operations Director

Abertawe Bro Morgannwg University Health Board achieves automated operations and revitalized patient and staff experiences with Webex by Cisco

Abertawe Bro Morgannwg University Health Board

Hamish Laing

Executive Medical Director and CIO

Advanced Logistics Aerospace achieves unified global collaboration and reduced travel costs with Webex by Cisco

Advanced Logistics Aerospace

Giuseppe Anastasio

Global ICT Infrastructure and Networking Manager

How Webex by Cisco helped Aion bring world leaders together

Aion

Nada Buric

Director

How the Amplifon Foundation drove 40% increase in well-being for nursing home residents with Webex technology

Amplifon Foundation

Maria Cristina Ferradini

Managing Director

Aozora Bank achieves hybrid work-ready cloud calling and reduced device costs with Webex by Cisco

Aozora Bank

Shunsuke Kimura

Infrastructure Management Division System Integration Group III Manager

Arkadin achieves global unified communications and rapid multi-market launch with Webex by Cisco

Arkadin

Didier Jaubert

Chief Executive Officer

AT&T and Webex partner to empower today’s hybrid workforce with world-class cloud calling

AT&T

Rich Shaw

VP of Voice and Collaboration Product Management

Aussie Broadband doubles workforce during the pandemic with Webex

Aussie Broadband

Janet Granger-Wilcox

General Manager of Corporate Affairs

Baker Hughes achieves increased productivity, reduced travel costs, and enhanced security with Webex by Cisco

Baker Hughes

Antonio Dota

Network and Unified Collaboration Leader

Barrick Gold achieves real-time safety and productivity gains with Webex by Cisco

Barrick Gold

John L. Thornton

Executive Chairman

BAUER achieves 50% travel cost reduction and 30% productivity increase with Webex by Cisco

Bauer

Andreas Schitter

Chief Finance Officer

How BBVA embraced hybrid work with Cisco devices

BBVA

Carmen de Miguel Calabia

Manager

Be the Match achieves faster call processing and enhanced donor and patient experiences with Webex by Cisco

Be The Match

Bechtle AG achieves higher availability and faster service provisioning with Webex by Cisco

Bechtle AG

Harald Weickert

CIO

Beechworth Secondary School achieves engaging virtual learning with Webex by Cisco

Beechworth Secondary School

Rachel Castricum

Teacher

Bellevue Group halves IT administration and cuts IT and power costs by 20% with Webex by Cisco

Bellevue Group

Holger Schultes

Head of IT

BNL Gruppo BNP Paribas achieves 12% sales growth and better customer engagement with Webex by Cisco

BNL Gruppo BNP Paribas

Giuseppe Parenti

Voice and Network Architect

Why cloud calling is a gamechanger for Broadcom

Broadcom

Stanley Toh

Head of Global IT

CALSTAR (regional air ambulance service) achieves faster lift times and simplified, always-available air-to-ground communications with Webex by Cisco

CALSTAR

Paul Morales

IT Manager and Senior Network and Systems Engineer

Capital Factory achieves seamless global collaboration and investor engagement with Webex by Cisco

Capital Factory

Joshua Bauer

Executive Director

Carbon Disclosure Project achieves reduced carbon footprint and seamless global collaboration with Webex by Cisco

Carbon Disclosure Project

Brendan Macintyre

Senior Support Analyst

How a telecom leader fuels innovation with a single collaboration hub

Charter Communications

Cimpress N.V. connects 2,000 team members daily and boosts global collaboration with Webex by Cisco

Cimpress N.V.

Jay Moran

Vice President of Technical Operations

CIONET achieves unified collaboration and doubles events with Webex by Cisco

CIONET

Bartosz Górczyński

Managing Partner

Citizens Bank achieves 25% rise in user adoption and company-wide video collaboration with Webex by Cisco

Citizens Bank

Erik Johnson

SVP, Head of Workplace Technology

Clair Global achieves reliable, high-performance live events and global collaboration with Webex by Cisco

Clair Global

Matt Clair

CIO

Clayco (leading U.S. engineering & construction firm) achieves unified collaboration and 60–70% faster decision-making with Webex by Cisco

Clayco

Russ Burns

President and CEO

coBuilder achieves instant, reliable global collaboration for smarter construction with Webex by Cisco

coBuilder

Lars Christian Fredenlund

CEO

Cover-More’s Customer-First Approach Revives Its Travel Business Post-Pandemic

Cover-More

Cara Morton

Chief Executive Officer

CRIF achieves greater productivity, engagement and a two‑thirds reduction in travel costs with Webex by Cisco

CRIF

Paolo Marino

IT Manager

CureSeq achieves reliable, high-quality global virtual meetings with Webex by Cisco

CureSeq

Vikki Friedman

Global Vice President of Sales and Marketing

Curtin University achieves insights-driven, secure collaborative learning with Webex by Cisco

Curtin University

Jill Downie

Deputy Vice-Chancellor, Academic

Curtin University achieves global, anytime-anywhere learning with Webex by Cisco

Curtin University

Ian Callahan

Chief Operating Officer

Cybozu achieves an "Easy to Work Office" — reduced turnover & stronger collaboration — with Webex by Cisco

Cybozu

Yoshihisa Aono

President

Dallara achieves improved collaboration and faster project delivery with Webex by Cisco

Dallara

Andrea Pontremoli

CEO and General Manager

Data Quest achieves streamlined communication and sales growth with Webex by Cisco

Data Quest

Dave Gleinxer

Executive Board Member

Deakin University achieves a seamless national blended-learning Open Badges forum with Webex by Cisco

Deakin University

Fabrice Bernard

Digital Learning Developer

Del Brenta achieves faster production, under 1% error rates, and reduced travel with Webex by Cisco

Del Brenta

Stefano Bezzon

Head of Innovation

How one design company keeps creativity flowing in the hybrid work era

Designit

Niklas Mortensen

Managing Director

Edinburgh Napier University achieves streamlined long-distance learning with Webex by Cisco

Edinburgh Napier University

Iain Bruce

Senior Virtual Learning Environment Developer

Fluid-o-Tech achieves a future-ready, connected factory with Webex by Cisco

Fluid-o-Tech

Diego Andreis

Managing Director

Galway Simon Community achieves seamless hybrid collaboration and expanded community outreach with Webex by Cisco

Galway Simon Community

Meaghan Hynes

Head of Fundraising and Communication

Gamma achieves rapid European UCaaS and CCaaS expansion with Webex by Cisco

Gamma

Chris Wade

Chief Marketing and Product Officer

Accelerating business transformation beyond borders

Glu Group

Billy Haining

Co-Founder

Goldcorp achieves $1.5–$2.5M annual energy savings and 45–50 minute faster emergency response with Webex by Cisco

Goldcorp

Pascal Morin

Manager, Technology and Communications

Halldis - Customer Case Study

Halldis

Francesco Iarlori

Head of Innovation and Digital Strategy

Head & Neck Pathology Consultations achieves more accurate diagnoses with Webex by Cisco

Head & Neck Pathology Consultations

Lester Thompson

Head & Neck Pathology Consultations

Head & Neck Pathology Consultations achieves faster, more accurate diagnoses and completes 10% more cases with Webex by Cisco

Head & Neck Pathology Consultations

Lester Thompson

Head & Neck Pathology Consultations

Helvetia achieves faster, more personal customer service and reduced travel with Webex by Cisco

Helvetia

Gérald Kanis

Chief Reinsurance Executive

Holy Cross Energy achieves cost-effective, travel-free meetings with Webex by Cisco

Holy Cross Energy

Manuel Gomez

IT Infrastructure Supervisor

Iberdrola Achieves 20% Reduction in Video Conferencing Costs with Webex and Cisco Devices

Iberdrola

Manuel Muñoz

Global Head of AV Communications and VIP Support

IBM Norway achieves transformed team collaboration and faster onboarding with Webex by Cisco

IBM

Ida Furnes Breivik

Client Services Manager

Ignyte Marketing Group achieves faster delivery and greater client responsiveness with Webex by Cisco

Ignyte Marketing Group

Andy Singer

Principal and Co-founder

InnaLabs achieves improved mobility and productivity with Webex by Cisco

InnaLabs

James Coburn

Vice President Quality

Instituto Zaldivar achieves expanded remote HD eye care and reduced patient travel with Webex by Cisco

Instituto Zaldivar

Romina Ranea

Human Resources Manager

Integrated Care 24 achieves resilient remote urgent care and 400% surge capacity with Webex by Cisco

Integrated Care 24

James Howes

Head of Infrastructure & Telephony

International Game Technology improves service and reduces costs with Webex by Cisco

International Game Technology

Kenneth McGovern

Principal Engineer

Interpublic Group (IPG) achieves secure, scalable global collaboration with Webex by Cisco

IPG

Mike Conway

Area Technical Manager for CMG (IPG owned Unit)

iSchool Initiative achieves hands-on, 21st-century learning at scale with Webex by Cisco

iSchool Initiative

Nikola Kolev

Vice President of Operations

Webex Calling keeps UK small business running smoothly

IT Consultancy Development Limited

James Hersheson

IT Director

ivii achieves 90% reduction in travel turnaround and 40% faster service ticket resolution with Webex by Cisco

ivii

Christian Zink

Head of Product Management

Jerry Bruckheimer Films achieves real-time global collaboration and faster decision-making with Webex by Cisco

Jerry Bruckheimer Films

Jerry Bruckheimer

Owner

John Monash Science School engages regional students in emerging sciences with Webex by Cisco

John Monash Science School

Peter Corkill

Principal

Jung von Matt achieves agile collaboration and digital transformation with Webex by Cisco

Jung von Matt

Stephan Budach

Head of IT

A.T. Kearney enables secure remote collaboration for thousands with Webex by Cisco

Kearney

Kevin Rice

Global Network Architect

Kedrion Biopharma achieves real-time collaboration, faster decision-making, and significant travel-cost savings with Webex by Cisco

Kedrion Biopharma

Gionni Bernardini

Global IT Projects and Services Center Director

Lee Memorial Health System achieves faster stroke diagnosis (10–45 minutes) with Webex by Cisco

Lee Memorial Health System

Michael W. Smith

CIO

Advancing new products with assisted reality and Webex

Leng-d'Or

Enric Cuixeres Saez

Chief Information Officer

Making STEM fun with virtual events and owls!

Leslie Science & Nature Center

Lannis Smith

Education Program Manager

Popular TV show keeps the cameras rolling with Webex Devices

Lion’s Den

Miriam Martino

Producer

Local Government Federal Credit Union achieves 25% productivity boost and improved employee and member experience with Webex by Cisco

Local Government Federal Credit Union

Terry Phelps

Senior Vice President, Management Information Systems

London Health Sciences Centre boosts staff productivity and improves patient care with Webex by Cisco

London Health Sciences Centre

Glen Kearns

Vice President of Diagnostic Services and CIO

MAD//Fest achieves hybrid and virtual event success with Webex by Cisco

MAD//Fest

Dan Brain

Co-Founder

Webex and Mercalis Unrolling innovation to enhance the customer experience

Mercalis

Tommy Walker

Vice President of Technology Transformation and IT Operations

Mercy Virtual achieves faster call pick-up and improved patient care with Webex by Cisco

Mercy Virtual

Cindy Rydberg

Executive Director of Nurse On Call

Mercy Virtual achieves continuous, safe, and time-saving training with Webex by Cisco

Mercy Virtual

Nancy Rikard

Clinical Manager

Midco achieves 110% increase in collaboration and 50% shorter meetings with Webex by Cisco

Midco

Scott Sylliaasen

Director of IT Operations

MISS DIG 811 achieves 24/7 centralized cloud contact center and improved customer service with Webex by Cisco

MISS DIG 811

Bruce Campbell

Chief Executive Officer

Moffitt Cancer Center achieves seamless, scalable global video collaboration with Webex by Cisco

Moffitt Cancer Center

John Maass

Head of IT Operations

Montana State University achieves secure, unified, high-performance networking and collaboration with Webex by Cisco

Montana State University

Jerry Sheehan

VP, Chief Information Officer

Mountain Area Health Education Center achieves seamless collaboration and improved patient care with Webex by Cisco

Mountain Area Health Education Center

Chris Jury

IT Operations Manager

National Rugby League achieves 40% membership growth and unified collaboration with Webex by Cisco

National Rugby League

Maurice Veliz

IT Manager

NJ Police & Cisco Leveraging Technology to Protect our Communities

New Jersey State Police

Chris Wagner

President, Associate of Chief of Police

New Zealand Police achieves 100% uptime during pandemic

New Zealand Police

Andrew Coster

Commissioner

Northland Pioneer College expands college access for rural high school students with Webex by Cisco

Northland Pioneer College

Jessica Clark

VP of Learning & Student Services

NterOne achieves 20% revenue growth and 80% CapEx savings with Webex by Cisco

NterOne Corporation

Anthony Hamilton

Chairman and Executive Vice President

NYC Health + Hospitals improves access to specialty care and patient experience with Webex by Cisco

NYC Health + Hospitals

Erick Eiting

Correctional Health Services Director of Specialty and Emergency Services

How a school used Webex Video Devices to drive inclusion and success during the pandemic

Oak Meadow School

Jay Scheurle

Head of School

Ochsner Health System achieves expanded reach and virtual specialty care with Webex by Cisco

Ochsner Health System

Roy Sookhoo

CTO

Office Depot achieves 10-second average speed of answer and under 1% abandon rate with Webex by Cisco

Office Depot

Okinawa Institute of Science and Technology Graduate University achieves secure, high-performance collaboration for cutting-edge research with Webex by Cisco

Okinawa Institute of Science and Technology Graduate University

Brett Mason

Senior Manager, Networks and Connectivity

OneRepublic achieves real-time collaboration and faster on-the-road decisions with Webex by Cisco

OneRepublic

Ryan Tedder

OneRepublic

Open Access College achieves 96% phone-cost reduction and 10x enrollment growth with Webex by Cisco

Open Access College

Julie Taylor

Principal

OVH achieves seamless global collaboration and stronger company culture with Webex by Cisco

OVH

Laurent Allard

Vice-Chairman of the Board of Directors

Webex by Cisco named the official collaboration technology partner of the PGA of Australia and WPGA Tour

PGA of Australia

Michael McDonald

Commercial Director

Pirelli achieves improved teamwork and faster innovation with Webex by Cisco

Pirelli

Giuseppe Fiorentini

Telecommunications Director

Premier America Credit Union achieves uninterrupted member service and 99.999% phone uptime with Webex by Cisco

Premier America Credit Union

Janaki Rao

SVP & Chief Technology Officer

PUMA achieves improved customer and employee experiences with Webex by Cisco

Puma

Jerome Rouch-Sirech

Head of Retail

Reimagining coworking spaces for the hybrid work era

Rebel

Peter Jetzel

Chief Executive Officer

Rent-A-Center achieves seamless, scalable hybrid collaboration in the cloud with Webex by Cisco

Rent-A-Center

Roger Travis

Executive Director of IT Operations

ROC ter AA achieves 90% student satisfaction and personal online learning with Webex by Cisco

ROC ter AA

Peter Bessems

IT

Saipem achieves lower travel costs and improved global collaboration with Webex by Cisco

Saipem

Elisa Albertini

Collaboration and Videoconferencing Solution Leader

San Francisco Suicide Prevention achieves uninterrupted, secure remote crisis support with Webex by Cisco

San Francisco Suicide Prevention

Van Hedwall

Director of Programs

San José State University achieves expanded global access to education with Webex by Cisco

San Jose State University

John Delacruz

Advertising Professor

Seyfarth Shaw achieves secure, compliant, cost-saving global collaboration with Webex by Cisco

Seyfarth Shaw

Andy Jurczyk

Chief Information Officer

Shawnee Mission School District achieves secure, collaborative digital learning with Webex by Cisco

Shawnee Mission School District

Drew Lane

Executive Director of ICT

SIGNA Group achieves seamless global collaboration and faster decision-making with Webex by Cisco

SIGNA

Ulrike Morak-Kohl

Employee Training & Coaching

Sparke Helmore Lawyers achieves secure, flexible client collaboration with Webex by Cisco

Sparke Helmore Lawyers

Lee Hodge

IT Director

How Springfield Clinic transformed patient support with Webex

Springfield Clinic

Molly Colwell

Enterprise Manager for Voice and Telecommunications

T-Mobile achieves world-class customer care, reduced churn and rapid growth with Webex by Cisco

T-Mobile

Tamara Jensen

Sr. Technical Product Manager

T-Mobile achieves unified hybrid collaboration and exceptional customer experiences with Webex by Cisco

T-Mobile

Darcey Estes

Vice President of Corporate Real Estate & Facilities

Tamron Hall Show achieves real-time viewer participation and broadcast-quality remote guests with Webex by Cisco

Tamron Hall Show

Joe Robinson

Line Producer and Tech Manager

Tamron Hall Show achieves real-time audience engagement and rapid expert access with Webex by Cisco

Tamron Hall Show

Joe Robinson

Line Producer and Tech Manager

Pro cycling Team DSM powers up their performance with Webex

Team DSM

Iwan Spekenbrink

Chief Executive Officer

Team DSM achieves an expanded virtual launch audience and stronger fan and media connections with Webex by Cisco

Team DSM

Emily Brammeier

Head of Communication

Technofy halves travel time and triples virtual meetings with Webex by Cisco

Technofy

Anthony Ivagnes

CEO/Founder

TechSpace achieves 70% increase in efficiency and faster campus rollouts with Webex by Cisco

TechSpace

Vic Memenas

CEO

Tetra Pak achieves uninterrupted global dairy training with Webex by Cisco

Tetra Pak

Romulo Alvarado

Project Manager

The Ellen DeGeneres Show achieves live inclusion of global fans with Webex by Cisco

The Ellen DeGeneres Show

Derek Westervelt

Technical Executive Producer

The Ellen DeGeneres Show achieves faster real-time collaboration and seamless live surprises with Webex by Cisco

The Ellen DeGeneres Show

The Steadman Clinic reduces phone charges 50% and improves clinician–scientist collaboration with Webex by Cisco

The Steadman Clinic

Johnny Huard

Chief Scientific Officer

Tican Chilled achieves centralized cloud communications and cost savings with Webex by Cisco

Tican Chilled

Troy City Schools boosts student engagement and proficiency with Webex by Cisco

Troy City Schools

John Carmello

Superintendent

Truebeck Construction achieves simpler, more reliable collaboration and 40% lower TCO with Webex by Cisco

Truebeck Construction

Mike Elmore

IT Director

Turning Point achieves enterprise-grade collaboration and improved telemedicine with Webex by Cisco

Turning Point

Daniel Cook

IT Network Manager

How AI Enhanced Customer Experience at Umpqua Bank

Umpqua Bank

Cameron Mitchell

Telephony Services Manager

UNC Pembroke achieves seamless integrated collaboration and improved student access with Webex by Cisco

UNC Pembroke

Joe West

Professor

UNC Pembroke achieves seamless hybrid classrooms and enhanced student access with Webex by Cisco

UNC Pembroke

Joe West

Professor

Universidad Panamericana achieves faster, safer access to learning and seamless virtual collaboration with Webex by Cisco

Universidad Panamericana

Luis Enrique Gómez Sutti

IT Infrastructure Manager

University of Camerino achieves rapid resumption of classes for 1,000+ displaced students with Webex by Cisco

University of Camerino

Luciano Barboni

Professor

University of Dammam achieves enhanced collaboration and campus-wide Wi‑Fi for 57,000 users with Webex by Cisco

University of Dammam

Saad AlAmri

Dean of Information and Communication Technologies

University of Portsmouth achieves secure international interviews and enhanced student collaboration with Webex by Cisco

University of Portsmouth

Kirsten Farrell-Savage

Principal Lecturer and Admissions Lead

University of Portsmouth achieves seamless global collaboration and streamlined remote admissions with Webex by Cisco

University of Portsmouth

Jeanette Connell

Principal Communications Specialist

University of Wisconsin–Whitewater achieves inclusive, flexible hybrid learning with Webex by Cisco

University of Wisconsin-Whitewater

Kirsten Mortimer

University’s Technology Adoption Coordinator

USGA achieves immersive virtual fan engagement and streamlined event operations with Webex by Cisco

USGA

Utah State University achieves expanded access to connected learning across 43 locations with Webex by Cisco

Utah State University

Robby Sproul

Technical Professional

Veracity Networks builds a scalable cloud contact center and breaks revenue records with Webex by Cisco

Veracity Networks

Kip Carman

Director of Sales Engineering

Veridian Credit Union transforms member support with Webex Contact Center

Veridian Credit Union

Alan Stalnaker

Member Contact Center Manager

Verizon achieves global market expansion with Webex by Cisco

Verizon

Eric Bussey

Senior Product Manager

Virtua Health achieves faster, more secure patient access and reduced costs with Webex by Cisco

Virtua Health

Tom Gordon

CIO

VITAS Healthcare achieves faster caregiver connectivity and cost savings with Webex by Cisco

VITAS Healthcare

Patrick Hale

Senior Vice-President and CIO

Vivint Solar achieves true unified communications and instant work-from-home readiness with Webex by Cisco

Vivint Solar

Mike Hincks

Director of IT Infrastructure

Teleradiology provider vRad achieves faster diagnoses and reduced patient anxiety with Webex by Cisco

vRad

Patrick Williamson

Director of Information Technology

WesBanco achieves nearly doubled size without increasing OpEx or IT staff with Webex by Cisco

WesBanco

Carl Burkland

Chief Technical Officer

Wipro achieves improved customer experience and 28% conferencing cost savings with Webex by Cisco

Wipro

Rohit Adlakha

Chief Information Officer, Global Head of Wipro HOLMES and Automation Ecosystem

Woodside Energy achieves frictionless communication and improved productivity with Webex by Cisco

Woodside Energy

Shaun Gregory

EVP Exploration and CTO