Case Study: New Zealand Police achieves 100% uptime and real-time response with Webex by Cisco

New Zealand Police achieves 100% uptime during pandemic

New Zealand Police needed to rapidly transform how it communicated and coordinated during the COVID-19 lockdown, while supporting New Zealand’s pandemic response around the clock. With Webex by Cisco, the force relied on secure video conferencing and collaboration tools to keep critical operations moving.

Webex by Cisco helped New Zealand Police scale communications dramatically, growing from about 130,000 minutes of Webex Meetings in the eight months before the pandemic to nearly 900,000 minutes in the first four months of it, with 100% uptime. The solution also streamlined daily start-up meetings from 20–30 minutes down to 5–7 minutes, improving efficiency while providing the security and support NZP needed.

New Zealand Police

Andrew Coster

Commissioner