Case Study: Head & Neck Pathology Consultations achieves faster, more accurate diagnoses and completes 10% more cases with Webex by Cisco

Head & Neck Pathology Consultations - Customer Case Study

Head & Neck Pathology Consultations, led by consultant pathologist Dr. Lester Thompson, faces the challenge of diagnosing some of the toughest, most visually intensive cases from around the world while coordinating with treating physicians across time zones. Clear, real-time sharing of microscopic images and findings is essential for accurate diagnoses, education, and timely patient care.

The practice uses Cisco Webex Meetings—connecting a camera to the microscope and using screen sharing and a personal meeting room—to walk physicians through slides in real time, build stronger professional relationships, and securely share visual evidence behind diagnoses. This workflow has made diagnoses easier to share and learn from, saved time for both Dr. Thompson and referring doctors, and enabled the practice to complete 10% more cases year over year.

Head & Neck Pathology Consultations

Lester Thompson

Head & Neck Pathology Consultations