Case Study: Virtua Health achieves faster, more secure patient access and reduced costs with Webex by Cisco

Virtua Health - Customer Case Study

Virtua Health, one of New Jersey’s largest healthcare systems, needed to modernize how clinicians, patients, and staff connect across hospitals, clinics and home-care services. Its legacy telephony and disparate systems were costly to maintain and couldn’t deliver the instant, secure access required for expanded telemedicine, an Access Center, and improved clinical workflows.

Virtua implemented Cisco collaboration and security technologies—including Unified Communications, WebEx, Jabber and a Next-Generation IPS—plus automated call workflows and tight integration with Epic. The result: faster, more reliable clinician and patient access, reduced operating and capital costs, a future‑proof secure network, and the ability to roll out telemedicine, physician-on-demand and other digital care initiatives.

Virtua Health

Tom Gordon

CIO