Case Study: AT&T empowers hybrid workforce collaboration with Webex by Cisco cloud calling

AT&T and Webex partner to empower today’s hybrid workforce with world-class cloud calling

AT&T partnered with Webex by Cisco to tackle the communication challenges of hybrid work, where congested home networks can hurt call quality and collaboration. Using Webex cloud calling on AT&T’s network, the companies aimed to give employees a seamless, high-quality calling experience across devices.

Webex by Cisco implemented cloud calling that places calls “out of band” on AT&T’s network to avoid local network congestion and deliver better audio quality. The solution combines AT&T’s network reliability with Webex collaboration tools, enabling users to move calls between phone and computer easily and supporting more flexible hybrid work experiences with improved service quality.

AT&T

Rich Shaw

VP of Voice and Collaboration Product Management