Case Study: Tican Chilled achieves centralized cloud communications and cost savings with Webex by Cisco

Tican Chilled - Customer Case Study

Tican Chilled, a 500‑employee chilled food logistics company based in Walsall, England, faced multiple aging, on‑premises PBX systems across its branches, rising unplanned end‑of‑life telephony costs, and a need for simpler tools that enable mobility and better internal communication. Rather than refresh the old infrastructure, Tican chose to move its communications to a cloud‑hosted model delivered by Wavenet.

Wavenet implemented a Cisco BroadWorks‑hosted calling solution with Webex Teams, Webex Board, and IP phones, providing a full rack of cloud services. The result was a centralized, reliable communications platform with predictable recurring costs, improved collaboration and interactions across the business, and seamless mobile capabilities for workers on the go.

Tican Chilled