Case Study: Troy City Schools boosts student engagement and proficiency with Webex by Cisco

How Troy City Schools implemented video in classrooms and read some of their best practices for success

Troy City Schools, a K–12 district in Troy, New York serving about 4,300 students, faced aging classroom technology and tight budgets that limited access to 21st‑century learning. The district needed a scalable, single‑platform solution to support collaborative teaching, simplify technology management, and broaden instructional opportunities beyond traditional classrooms.

Troy deployed Cisco Video Conferencing and WebEx integrated with refreshed Cisco switching, wireless and security infrastructure, and emphasized teacher training and on‑site technology coaches. The rollout enabled virtual field trips and expert connections, consolidated multiple technologies for simpler management, and drove notable increases in student engagement and reading and math proficiency.

Troy City Schools

John Carmello

Superintendent