Case Study: TechSpace achieves 70% increase in efficiency and faster campus rollouts with Webex by Cisco

TechSpace - Customer Case Study

TechSpace, a 50‑person facilities and infrastructure provider based in Aliso Viejo, California, offers smart, connected office campuses nationwide. As it scaled from startups to large multinationals, TechSpace faced the challenge of giving customers diverse collaboration options, tailoring bandwidth and resources per tenant, and delivering flexible, secure workspaces while keeping services affordable and management efficient.

TechSpace standardized on Cisco wired and wireless networking plus Unified Communications, contact center and collaboration tools (including WebEx and Jabber), with centralized management to automate operations. The result: a 10‑person IT team manages eight campuses and supports 8,000 customers, deployment times and overhead fell (70% increase in efficiency, 33% cost reduction), customers connect in hours, new campuses and hosted UC services generate faster revenue growth and higher customer satisfaction.

TechSpace

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