Case Study: Baker Hughes achieves increased productivity, reduced travel costs, and enhanced security with Webex by Cisco

Baker Hughes - Customer Case Study

Baker Hughes, a GE company and a full‑stream provider in the oil and gas industry with 70,000 employees, needed to make it easier for global teams to do business. Their priorities were to increase employee productivity and revenue, reduce travel and lost time, protect endpoints and data, and standardize on a single platform that supports multiple devices.

By deploying Cisco Webex and Cisco Unified Communications Manager, Baker Hughes streamlined communications, removed redundant technologies and cut travel costs while enabling secure collaboration from any device and location. The rollout connected 70,000 employees with a communication outage rate below 2%, boosted revenue through efficiency gains, and protected critical data using Cisco’s collaboration security standards.

Baker Hughes

Antonio Dota

Network and Unified Collaboration Leader