Case Study: Broadcom achieves faster, secure cloud calling with Webex by Cisco

Why cloud calling is a gamechanger for Broadcom

Broadcom, a Silicon Valley technology company, needed a faster, simpler way to connect newly acquired businesses and global offices without the cost and delay of expanding on-premises PBX infrastructure. As Broadcom scaled through acquisitions, it faced the challenge of onboarding thousands of users across different collaboration platforms, making cloud calling from Webex by Cisco a priority.

Webex by Cisco implemented Webex Calling to replace complex on-premises systems with a secure, cloud-based platform that unified calling, meetings, video, room hardware, and contact center services in one app. The results were immediate: Broadcom added 25,000 new users over four weekends with zero business interruptions or escalations, while also improving onboarding, simplifying administration, and strengthening security with end-to-end encryption.

Broadcom

Stanley Toh

Head of Global IT