Case Study: InnaLabs achieves improved mobility and productivity with Webex by Cisco

InnaLabs - Customer Case Study

InnaLabs, a Dublin‑based manufacturer of navigation‑grade gyroscopes and accelerometers for aviation and maritime markets, partnered with RocTel International to modernize its IT as part of growth plans. The company needed a more secure network to guard against cyberattacks, seamless Wi‑Fi access to avoid multiple daily logins, and a replacement for an out‑of‑date, mixed telephony system.

RocTel deployed Cisco VoIP handsets, Cisco Webex Teams and Remote Management Services to consolidate communications and centralize monitoring. The upgrade delivered VoIP‑only phones that increased employee mobility and productivity, improved customer satisfaction by making order progress visible, and enabled InnaLabs to outsource monitoring and disaster recovery so it can focus on product development while extending collaborative environments to future sites.

InnaLabs

James Coburn

Vice President Quality