Case Study: Arkadin achieves global unified communications and rapid multi-market launch with Webex by Cisco

Arkadin - Customer Case Study

Arkadin, a global cloud communications provider serving businesses in more than 30 countries, needed a centralized, easy-to-use communication platform that could be rolled out quickly across markets. With 1,200+ employees and headquarters in Atlanta, the company sought a scalable global solution to simplify collaboration and speed time to market.

Working with Cisco, Arkadin implemented Cisco Webex Contact Center and the Cisco Hosted Collaboration Solution, creating a unified communications platform. The deployment enabled global unified communication for customers and supported the rapid launch of Arkadin’s Spoka offering in six months across three key markets, improving scalability and market agility.

Arkadin

Didier Jaubert

Chief Executive Officer