Case Study: Bechtle AG achieves higher availability and faster service provisioning with Webex by Cisco

Bechtle AG - Customer Case Study

Bechtle, Germany’s largest IT and e‑commerce provider with operations across 14 European countries, set out to expand its cloud services but faced three core challenges: the need for an open platform that integrates third‑party tools, reduced network management complexity, and high availability/redundancy for 24/7 operations.

Bechtle implemented Cisco ACI to deliver network automation, programmability, consistent policy enforcement, and end‑to‑end security with seamless integration to tools like F5 and Ansible. The result was higher customer SLAs and improved reliability, faster service provisioning (from weeks to days, often within a day), and simplified firewall management through consistent network policies.

Bechtle AG

Harald Weickert

CIO