WNS B2B Case Studies & Customer Successes

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WNS (Holdings) Limited is a leading global business process management company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare and Utilities. WNS delivers an entire spectrum of business process management services such as finance and accounting, customer interaction services, technology solutions, research and analytics and industry specific back office and front office processes.

Case Studies

Showing 88 WNS Customer Success Stories

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Celebi Aviation Holding achieves $2.2 Million in procurement savings with WNS

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Centrica achieves high-visibility e-invoicing with WNS

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Church’s Chicken Franchise achieves 50% F&A cost savings with WNS

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Europe's Leading Insurance Products Provider achieves 30% higher debt recoveries and 40% faster claims settlement with WNS

Fortune 500 Manufacturing of Specialty Chemicals achieves $200M in value with WNS Source-to-Pay transformation

Global Bio-Pharmaceutical Products Company strengthens decision-making with WNS competitive landscape research

Global Driver Risk Management Company reduces insurance premiums with WNS

Global Electronics Company streamlines F&A processes with WNS

Global Electronics Manufacturer achieves better procurement compliance and spend visibility with WNS

Global Energy Company achieves 60% cost reduction with WNS debt collection transformation

Global Financial Information Company achieves 40% cost reduction in HR operations with WNS

Global Hotel Chain achieves USD 20 Million Revenue Growth with WNS Analytics

Global Hotel Chain improves campaign effectiveness with WNS analytics

Global Hotel Chain achieves $450+ MN in incremental revenue with WNS customer analytics

Global Hotel Chain achieves clearer property expansion insights with WNS impact analysis model

Global Hotel Chain Operating Under Separate Brands achieves 30% marketing cost savings with WNS Analytics Solutions

Global Information and Telecommunication Company achieves a 50% reduction in unallocated cash with WNS

a global insurance company improves rooftop damage claims accuracy with WNS drone imagery analytics

Global Insurance Company achieves 60% annual savings with WNS IT Helpdesk Outsourcing

Global Investment Bank achieves 40% higher deal origination with WNS

Global Investment Management Firm strengthens investment strategy with WNS risk analytics

Global Logistics Conglomerate achieves standardized, high-quality order-to-cash operations with WNS

Global Media and Entertainment Company achieves unbiased artist engagement insights with WNS

a leading global pharmaceutical manufacturer secures African market-entry licenses with WNS’ revenue forecast model

Global Retail Chain Company achieves hyper-personalized marketing promotions with WNS analytics

Co-creation Enables Personalized Marketing Promotions Using Analytics

Global Retail Company achieves real-time customer insights and targeted marketing with WNS Brandttitude

Global Shipping and Logistics Company achieves operational excellence and digital transformation with WNS

Global Travel and Leisure Company improves marketing effectiveness with WNS

One of the Largest Online Travel Agencies Achieves 16% Revenue Growth with WNS Analytics

Leading Asset Management Firm achieves faster credit analytics and research delivery with WNS

Leading Australian Bank reduces mortgage attrition and boosts cross-selling with WNS

Leading U.S. Brokerage House achieves scalable, cost-effective back-office support with WNS

Leading Caribbean Airline achieves 30% lower operational costs with WNS revenue accounting solution

Leading Consumer Packaged Goods Company achieves dynamic pricing decisions with WNS

Leading Consumer Packaged Goods Company optimizes marketing spend with WNS

Leading Consumer Packaged Goods Company boosts market share with WNS analytics insights

Leading Consumer Packaged Goods Company achieves stronger brand value and market share with WNS advanced analytics

Leading Consumer Packaged Goods Company achieves dynamic pricing decisions with WNS

Leading Consumer Packaged Goods Company achieves over USD 1 Million in savings with WNS analytics-powered concept-testing solution

Leading Consumer Packaged Goods Company optimizes marketing ROI with WNS

Leading Consumer Packaged Goods Company achieves data-driven investment decisions with WNS

Leading Consumer Packaged Goods Company achieves faster market insights and predictive growth planning with WNS Brandttitude™

Leading Consumer Packaged Goods Company improves brand value and market readiness with WNS

Leading Energy and Utilities Company increases debt collections by 50% in 3 months with WNS Predictive Analytics

Leading Energy and Utility Company reduces operational costs by 15% with WNS

Leading European Medical Devices Company achieves successful North American market launch with WNS

Leading Gas and Electricity Provider achieves 80% fewer customer complaints with WNS

Leading Global Airline achieves 15% revenue growth with WNS Sales Center of Excellence

Leading Global Consumer Goods Manufacturing Company achieves two-fold consumer base and revenue growth with WNS Analytics

Leading Global Hotel Chain achieves 28% revenue growth with WNS analytics-led direct channel solution

Leading Hotel Chain achieves 28% revenue growth with WNS analytics-driven direct booking solution

Leading Hotel Chain reduces timeshare attrition with WNS predictive analytics

Leading Hotel Chains strengthen revenue management with WNS

Leading Insurance Provider achieves more accurate actuarial reporting with WNS

Leading Insurer Auto and Home Insurance boosts sales productivity with WNS analytics

Leading Medical Devices Manufacturing Company recovers USD 6 Million with WNS

Leading Middle East Airline Company achieves a smooth transition to a real-time Passenger Revenue Accounting system with WNS

Leading Multi-Brand Hotel Chain strengthens its loyalty program with WNS analytics solutions

Leading Multi-Line Insurance achieves GBP 1.3 Million operating cost reduction with WNS

Leading North American Airline boosts co-branded credit card usage with WNS lookalike acquisition analytics

Leading Pharmaceutical and Biotech Information Providing Company achieves faster, higher-quality research with WNS

Leading Specialty Minerals Company achieves seamless post-merger integration with WNS

Leading Transportation and Logistics Company frees over USD 100 Million in working capital with WNS

Leading U.S. Bank achieves lower bad loans and improved compliance with WNS

Leading U.S. Bank achieves stronger model risk management and CCAR/DFAST compliance with WNS

Leading U.S. Bank achieves lower bad loans and stronger compliance with WNS

Leading U.S. Insurance Company achieves digital P2P transformation with WNS

Leading U.S.-Based Property and Casualty Insurer improves policy retention by 1% with WNS demand modeling

Leading U.S. Brokerage and Insurance House achieves 99.95% accuracy and faster turnaround with WNS

Major European Airline achieves 98% fare filing accuracy with WNS

Major Supplier of Fuel Products in the US achieves CFO transformation with WNS

My Home Move achieves lower conveyancing costs and faster turnaround with WNS

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Newcastle University achieves £1.2 million in year-one savings with WNS

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SAS Airlines achieves lower costs and stronger revenue protection with WNS

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SITA achieves faster, more agile supply chain delivery with WNS

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Top Specialty Home Medical Equipment Supplier improves collections and cash flow with WNS

Travelocity achieves 50% higher conversion rates with WNS

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Travelocity achieves 50% offline revenue growth with WNS

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UK’s largest Health Insurance Provider achieves 15% claims bill payment efficiency gain with WNS

UK-Based Insurance Company achieves higher sales productivity with WNS analytics solutions

United Airlines achieves significant cost savings and process efficiencies with WNS

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Virgin Atlantic achieves faster growth and nearly 50% cost savings with WNS

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World Leader in Air Transport Communications achieves over USD 350 Million in TCV with WNS Sales CoE and Sales Support

World's Largest Media and Entertainment Conglomerate improves regulatory compliance and cuts operational costs with WNS

World’s Leading Global Distribution System achieves faster, more accurate fare filing with WNS

World's Leading Multi-Brand Hotel Chain boosts revenue by USD 6 Million with WNS Sales Center of Excellence

World's Top Hotel Chain achieves USD 20 Million revenue growth with WNS Analytics

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