WNS
88 Case Studies
A WNS Case Study
Centrica, the UK utilities supplier, wanted to reduce Accounts Payable costs and improve control over its high-volume invoice processing in SAP ERP. It needed a way to offshore manual AP work while still maintaining visibility, workflow, and compliance across more than 1,000,000 invoices a year.
WNS implemented the BizAps Accounts Payable Workbench with Web Invoice Approval, creating a scanned-invoice workflow, approval routing, and centralized document tracking. The solution went live in just two months and gave Centrica real-time visibility of invoice status and liabilities, better process control, and easier compliance management, while also helping identify vendor invoice issues faster.