Case Study: a global insurance broker achieves smarter accounts payable automation with WNS

Global Insurance Firms streamline AP across 80+ countries with WNS

WNS assisted a global insurance brokerage firm struggling with a fragmented and highly manual accounts payable process across 80+ countries. The client faced operational inefficiencies, compliance risks due to a 98% non-PO invoice environment, and poor visibility into its USD 6.7 billion global spend.

WNS implemented a digitally unified accounts payable framework, centralizing operations on a single global ERP and deploying e-invoicing via Tungsten. The solution included automated duplicate payment prevention and analytics tools like Apex Analytics and Oversight. This transformation by WNS resulted in a 50% vendor database reduction, over USD 1 million in cost avoidance from duplicate payments, and a 90% improvement in on-time payments.