Case Study: a major European airline boosts fare filing speed and accuracy with WNS

European Airline boosts fare filing accuracy to over 98% with WNS

WNS helped a major European airline address significant revenue leakage caused by its sub-optimal and decentralized fare filing system. The airline's challenge was to improve the speed, accuracy and financial control of distributing fares across its global markets.

The solution involved WNS consolidating and standardizing the fare filing process from 75 countries into a Center of Excellence in India. This phased implementation achieved over 98 percent accuracy, improved turnaround time by approximately 12 percent, and ensured 100 percent on-time delivery for high-profile campaigns, enhancing speed to market through 24x7 operations.