Case Study: a leading energy provider streamlines accounts payable with WNS TRAC ONE-F

a leading energy provider clears AP backlog in 30 days with WNS

The customer, a leading energy provider, was facing urgent pressure to modernize its fragmented and heavily manual accounts payable operations. It needed to exit legacy systems quickly and faced inefficiencies, compliance risks, and strained vendor relationships. WNS partnered with the client to implement its TRAC ONE-F intelligent automation platform to address these challenges.

WNS deployed its low-code AP solution in just seven weeks, consolidating disparate tools into a unified workflow with AI-powered OCR and smart workflows. This transformation resulted in a dramatic increase in straight-through invoice processing from 8 percent to 60 percent within a month, fully cleared backlogs, and improved compliance. The vendor's solution provided the energy provider with a scalable, future-ready foundation for its accounts payable operations.