Case Study: a logistics company frees up over $100M in working capital with WNS' digitization and RPA solution

Logistics Company frees up $100M+ working capital with WNS

The customer, a logistics company, faced significant challenges in its finance and accounting operations, including approximately USD 25 million in blocked working capital and a 15-day average cycle time due to manual processes. WNS was engaged to address these issues through a transformational solution.

WNS implemented a solution that leveraged its proprietary Robotics and Digital Automation TRAC suite to digitize processes and establish a center of excellence. This approach freed up over USD 100 million in working capital, generated annual interest savings of nearly USD 0.8 million, and reduced the average cycle time from 15 days to 6 days. The vendor's solution also identified and initiated recoveries for USD 2 million in duplicate payments.