Case Study: Global Electronics Company streamlines F&A processes with WNS

WNS Enables a Global Electronics Firm to Transform and Streamline its F&A Processes

Global Electronics Company, a leading global electronics firm, faced fragmented Finance & Accounting operations across multiple European regions, with little process standardization, duplicated work, and weak regulatory compliance. It turned to WNS for a BPM-led F&A transformation and outsourcing model to help redesign and streamline its back-office finance structure.

WNS centralized the company’s pan-European F&A operations, standardized processes, implemented shared tools and workflows such as SRM, Concur T&E, R2R, P2P, O2C, and SOX compliance, and enabled offshore invoice processing. The program delivered an 85% reduction in collectable AR over 90 days, 79% over 30 days, 25% efficiency improvement, 85% reduction in manual payments over two years, 98% average SLA achievement, and 35% better on-time payment, along with significant cost savings.