Case Study: a global financial information company achieves 40% HR cost reduction with WNS

a financial information firm reduces HR costs by 40% with WNS

A global financial information firm faced challenges with its fragmented and inefficient HR operations, which were spread across multiple locations in the UK. To address this, the firm partnered with vendor WNS to consolidate and standardize its HR processes.

WNS implemented a solution by centralizing all HR operations at its delivery center in Sri Lanka and deploying skilled resources. The vendor also helped implement a new HR management system. This resulted in a 40 percent cost reduction for the customer, a reduced turnaround time of 24 hours, and 99.5 percent accuracy in operations.