Case Study: Leading Specialty Minerals Company achieves seamless post-merger integration with WNS

Shared Services and Transformation Roadmap Helps Global Specialty Minerals Producer Achieve Successful Post-merger Integration

Leading Specialty Minerals Company needed to integrate and consolidate the back-office operations of an acquired entity across Supply Chain Management and Finance and Accounting. The acquired business had disparate systems, a different operating model, limited documentation, and little visibility or control, making post-merger transition difficult. WNS was brought in to help design a roadmap for a smoother integration.

WNS used a consultative, four-stage LeAD approach to map current operations, assess gaps, and define a future-state shared services model. WNS delivered a transformation roadmap covering people, process, technology, governance, and change management, including opportunities for automation and analytics. The result was seamless integration and increased efficiency, including a 30% reduction in SCM headcount, along with standardized operations and a strong pipeline for further transformation projects.