Case Study: Leading Pharmaceutical and Biotech Information Providing Company achieves faster, higher-quality research with WNS

Delivering faster and higher quality research for an information provider to the pharmaceutical and biotech industries

Leading Pharmaceutical and Biotech Information Providing Company, a premier source of pharmaceutical and biotech analysis, faced growing demand, expanding information sources, and rising operating costs as it tried to deliver trusted commercial research to clients. To address these challenges, it partnered with WNS and used WNS’s offshore business research support to scale its operations.

WNS set up a skilled offshore team in Gurgaon, India and supported pipeline management, news tracking, financial databases, forecasts, and share price analysis. As a result, the company expanded coverage from 300 to more than 2,600 companies in three years, improved speed-to-market for information requests, and freed strategic resources to focus on new product development.