Case Study: Caribbean Airlines transforms revenue accounting and reduces costs with WNS JADE

Caribbean Airlines cuts revenue accounting costs 30% with WNS

Caribbean Airlines, a leading Caribbean airline, faced the challenge of overhauling its legacy revenue accounting processes and systems to improve accuracy, transparency and restore investor confidence. The airline partnered with vendor WNS to implement its JADE platform for passenger revenue accounting, aiming to achieve this transformation within a very short timeframe.

The WNS solution integrated sales across various points of sale, managed travel and billing, and automated reconciliation processes. This implementation resulted in a 30 percent annual reduction in operational costs and increased revenue protection and cash flow by USD 5.8 million. WNS also successfully reduced inward billing turnaround time by 80 percent and increased overall process transparency.

Caribbean Airlines