Case Study: SAS Airlines achieves lower revenue accounting costs and improved accuracy with WNS

SAS Airlines cuts revenue accounting costs by 30% with WNS

SAS Airlines, a major European carrier, sought to outsource its passenger revenue accounting operations to improve efficiency and reduce costs. The company turned to vendor WNS to manage these complex processes, which involved multiple legacy systems.

WNS implemented a solution beginning with a "lift-and-shift" transition of the accounting processes into its Center of Excellence. The vendor re-engineered the fare audit process and consolidated operations. The results delivered by WNS included identifying recoveries of several million dollars, improving interline sampling accuracy, and reducing the cost of revenue accounting operations by approximately 30 percent annually.

SAS Airlines