Bottomline B2B Case Studies & Customer Successes

ABA Bank achieves full SWIFT CSP compliance ahead of deadline with Bottomline

ABA Bank

Polinda Hean

Chief International Business Officer

allpay Limited achieves Banking Lite functionality and market expansion with Bottomline Agency Services (Bottomline)

allpay Limited

Kevin McAdam

Director

Allwyn (The National Lottery operator) replaces 50,000 annual cheques by automating mid‑tier prize payments with Bottomline PTX Payouts & Confirmation of Payee

Allwyn

Steve Manders

Finance Systems Consultant

ASSA ABLOY achieves automated accounts payable and efficiency gains with Bottomline Transform AP

ASSA ABLOY

Tom Roach

Director of Finance

The Association of Accounting Technicians reduces late payments and gains invoice visibility with Bottomline's PTX Connect

Association of Accounting Technicians

Mark Merfield

Capital Manager

ASYAD Group achieves centralized treasury visibility and automated cash management with Bottomline TreasuryXpress

ASYAD Group

Muhsin Alrustom

Group Chief Financial Officer

Avalon Health Care Group achieves 100% payment automation and $100K annual bank fee savings with Bottomline TreasuryXpress

Avalon Health Care Group

Terry Nelson

Treasury and Accounting Services Manager

Avnet achieves 90% AP automation, replacing over 1 million paper invoices with Bottomline Transform

Avnet

Andy Thorne

Vice President of Technical Content

BAE Systems achieves improved operational efficiency and payment security with Bottomline’s SWIFT Access Service

BAE Systems

Keith Shapley

Treasury Manager Projects and Compliance

Banque Cantonale de Fribourg achieves secure, compliant global transaction processing with Bottomline GTCloud

Banque Cantonale de Fribourg

Christian Meixenberger

Director

BIC Bank Laos achieves same-or-next-day, cost-effective cross-border payments with Bottomline's Universal Aggregator IQ

BIC Bank

Felix D. Francis

General Manager, Banking Operations

Bis Industries achieves AP automation and major sustainability impact with Bottomline Transform AP

Bis Industries

Brentford FC Community Sports Trust spreads season‑ticket costs and cuts admin with Bottomline PTX Direct Debit

Brentford FC Community Sports Trust

Jon Varney

Chief Executive of Brentford

British Pipeline Agency achieves secure, faster cloud-based Bacs payments and reduced processing time with Bottomline PT-X

British Pipeline Agency

Pat Carpenter

Purchasing Coordinator

BTune achieves reduced false positives and sharper investigator focus with Bottomline Secure Payments

BTune

Callaway Golf achieves agile, Bacs-approved payments and disaster recovery with Bottomline PTX

Callaway Golf

Nick Barber

Cash Manager

Callstream Limited achieves faster, more efficient Direct Debit collections with Bottomline PTX

Callstream Limited

Nikhil Patel

Management Accountant

Carte Blanche Greetings achieves £100K/year savings and agile document automation with Bottomline's Transform

Carte Blanche Greetings

Brian Bennet

Information Technology Manager

Caxton Alternative Management achieves 100% cash visibility and improved liquidity with Bottomline TreasuryXpress

Caxton

Michael Campise

Treasury Analyst

Chicago Sun-Times achieves paperless AP, over 50% lower processing costs and higher cash-back with Bottomline’s Paymode-X

Chicago Sun-Times

Jennifer Finner

Accounts Payable Manager

Citizens Bank achieves End-to-End Accounts Payable Automation with Bottomline's Paymode-X

Citizens Bank

Craig McCarthy

AP Accounting Manager

Citizens Bank achieves end-to-end accounts payable automation with Bottomline's Paymode-X

Citizens Bank

Kristie Dannenfelser

Purchase-to-Pay Operations Manager

Colas Rail achieves faster approvals and full invoice visibility with Bottomline's Transaction Centre

Colas Rail

Christopher Harrison

Financial Controller

Colquitt Regional Medical Center achieves faster registration and major cost savings with Bottomline

Colquitt Regional Medical Center

Bill Bishop

Chief Information Officer

COR Clearing achieves 80% reduction in check-processing labor hours with Bottomline's C-Series payments and cash management platform

COR Clearing

Ginnie Wikoff

Operations Manager

Crisis achieves secure, on-time donor Direct Debits with Bottomline PTX

Crisis

Mark Palfrey

Database Operations Manager

Daikin Applied achieves automated, cash‑generating AP and reduced paper with Bottomline's Paymode‑X

Daikin

Jerry Johnson

Senior Director of Finance

Delaware Justices Information Services cuts breach investigation time by over 90% with Bottomline's Record & Replay solution

Delaware Justices Information Services

Peggy Bell

Executive Director

DGB Bank achieves SWIFT connectivity and improved operational efficiency with Bottomline's Universal Aggregator and Secure Payments

DGB Bank

Choi Byoungjin

Chief Information Officer

DNB Group achieves rapid digital treasury launch and mass client onboarding with Bottomline Cash Management and Payments

DNB Group

Anders Grevstad

Executive VP Category and Transaction Banking

EastWest Bank achieves PhilPaSS Plus ISO 20022 compliance with Bottomline's message transformation solution

EastWest Bank

Rodel Garcia

Head of the Fund Transfer Department

ELEXON achieves a secure, fraud-resistant payment lifecycle and 40% increase in Direct Debit collections with Bottomline PTX

ELEXON

Darren Draper

Finance Systems and Operations Manager

Financial Services Company achieves 75%+ cash visibility and productivity gains with Bottomline TreasuryXpress

Financial Services Company

Finsbury Food Group achieves consolidated, scalable and secure cloud payments with Bottomline's PTX

Finsbury Food Group

Gary McKelvie

MIS Analyst

First Command Bank achieves 35% growth in new accounts with Bottomline's Online Account Opening

First Command Bank

Sherry Sitton

EVP Operations

FOMO Pay achieves streamlined payments, real-time cash visibility and enhanced compliance with Bottomline

FOMO Pay

Jing Wei Lee

Head of Finance

Fonterra achieves 2021 SWIFT CSP compliance with Bottomline's independent attestation

Fonterra

Foreign Trade Bank of Cambodia achieves Swift CSP compliance and audit readiness with Bottomline

Foreign Trade Bank of Cambodia

Vibol Chhorn

Manager, Information Technology Security

Fortune 500 Global Insurer achieves centralized global payments, reduced costs, and improved cash visibility with Bottomline WebSeries payment hub and SWIFT Service Bureau

Fortune 500 Global Insurer

Frost Bank achieves growth, reduced fraud and improved treasury services with Bottomline's DBIQ Enterprise

Frost Bank

Steve Berryman

VP of Treasury Product Management

Galls achieves real-time cash consolidation, faster reporting and automated forecasting with Bottomline TreasuryXpress

Galls

Kendall Weissmueller

Corporate Controller

Giant achieves seamless SWIFT CSP compliance and attestation with Bottomline

Giant

Alae Chentouf

Assistant Treasury Manager

Global Loan Agency Services Ltd achieves full SWIFT CSP compliance with Bottomline

GLAS

Stuart Draper

Chief Operating Officer

Global Bank achieves real-time fraud detection and improved alert accuracy with Bottomline's secure payments platform

Global Bank

Global Processing Services achieves faster, automated payments and £150,000 float savings with Bottomline PTX

Global Processing Services

Craig Dewar

Chief Information Officer

Global Real Estate Firm achieves streamlined, end-to-end payables automation and $600K+ annual savings with Bottomline

Global Real Estate Firm

Gonzales Healthcare Systems achieves streamlined electronic consent and faster admissions with Bottomline

Gonzales Healthcare Systems

Leslie Janssen

Director of Health Information

GreyStone Health Network automates 26,000+ payments and saves $75K+ in fees with Bottomline's Paymode-X

GreyStone Health Network

Carol Ann Shively

Accounts Payable Supervisor

Hampshire County Council achieves secure, efficient partner self-service payments with Bottomline

Hampshire County Council

Gemma McNamara

Head of Payroll & Pensions Admin

Bottomline Partner with Hampshire County Council to Deliver Efficient Payment Solutions for their Partners

Hampshire Trust Bank

Hellmann Worldwide Logistics achieves time savings and reduced IT overhead with Bottomline PTX

Hellmann Logistics

James Darlaston

Business & IS Solutions Manager

Holiday Inn Club Vacations achieves real-time liquidity visibility and significant cost savings with Bottomline TreasuryXpress

Holiday Inn Club Vacations

Sasha De Gracia

Director of Finance – Treasury Services

IHEEM (Institute of Healthcare Engineering and Estate Management) achieves paperless Direct Debits and streamlined member collections with Bottomline PTX Managed Service

IHEEM

Tania Davies

Chief Operating Officer

Independent Living Fund Scotland achieves secure, hardware-free cloud payments and Bacs compliance with Bottomline's PTX payments platform

Independent Living Fund Scotland

Alexander

Finance Manager

Institute of Finance and Management Company achieves 40% reduction in invoice processing time with Bottomline Paymode-X Invoice Automation for Dynamics 365

Institute of Finance and Management Company

International Bank achieves secure payments and faster investigations with Bottomline’s Secure Payments

International Bank

J Trust Royal Bank achieves secure, cost-effective SWIFT connectivity with Bottomline's SWIFT Service Bureau

J Trust Royal Bank

Saly Lor

Chief Operating Officer

James Corporate Health achieves 15% turnover growth and reliable Direct Debit collections with Bottomline PTX

James Corporate Health

Emma James

Owner and MD

James M. Pleasants Company achieves automated invoicing and streamlined Microsoft Dynamics AX document output with Bottomline

James M. Pleasants Company

Joe Claxton

IT Manager

James M. Pleasants Company shortens invoice days and boosts monthly cash flow with Bottomline's PT-X Connect

James M. Pleasants Company

Joe Claxton

IT Manager

JSOL Corporation achieves real-time SWIFT AML/CFT monitoring and improved compliance with Bottomline Secure Payments

JSOL Corporation

Misono Yasushi

Consultant

Kiatnakin Phatra Bank achieves operational resilience and regulatory compliance with Bottomline's Universal Aggregator

Kiatnakin Phatra Bank

Narongrit Promfai

Vice President – Investment / Core Banking System

Kids Allowed achieves reliable, secure Direct Debit management with Bottomline PTX

Kids Allowed

Kerris

Accounts Manager

Kinnerton Confectionery streamlines and secures payments with Bottomline’s PTX cloud platform

Kinnerton Confectionery

Jonathan Knights

Payroll Controller

Lancashire Renewables achieves secure, efficient cloud payroll and supplier payments with Bottomline

Lancashire Renewables

Ben Tromans

Lancashire Renewables

Large Ceramic & Glass Manufacturing Company achieves 75% faster approvals and digitized AP with Bottomline

Large Ceramic & Glass Manufacturing Company

Large Financial Services Firm stops fraud at its source with Bottomline's Record and Replay

Large Financial Services Firm

A Large Hospitality Company Improves Cash Visibility and Positioning with TreasuryXpress

Large Hospitality Company

Award-Winning Healthcare Provider achieves faster patient registration and reduced paper use with Bottomline eCapture

Leading Healthcare Providing Company

Leading International Bank achieves 15x reduction in false positives with Bottomline's CFRM platform

Leading International Bank

Leading National Bank achieves scalable, cloud-based insider fraud protection with Bottomline's Insider and Employee Fraud solution

Leading National Bank

Leading Super-Regional Bank achieves 5x expansion and 25K new monthly accounts with Bottomline

Leading Super-Regional Bank

LegacyTexas Bank achieves accelerated commercial growth and increased core deposits with Bottomline's Digital Banking IQ

LegacyTexas Bank

Ian McKintosh

Chief Information Officer

Lion Global Investors achieves Swift CSP independent-assessment compliance with Bottomline

Lion Global Investors

M&T Bank achieves rapid PPP funding and real-time payment modernization with Bottomline’s Digital Banking IQ

M&T Bank

Madison Memorial Hospital achieves 50% faster admissions and 33% higher patient satisfaction with Bottomline's electronic data capture (eSignature) solution

Madison Memorial Hospital

Becky Garner

Admissions Supervisor

Main Street America Group achieves streamlined legal bill review, improved data integrity and cost savings with Bottomline's Legal-X

Main Street America Group

Mike Lancashire

Senior Vice President, Claims and Integrated Customer Solutions

Mayer Electric Supply Company achieves 75% faster, lower-cost AP processing with Bottomline Paymode-X

Mayer Electric Supply Compan

Lillian Collins

Accounts Payable Associate

McQuillan Companies achieves streamlined, automated supplier payments with Bottomline PTX Bacs/Secure Payments

McQuillan Companies

Lynda Graham

Group Financial Controller

National Bank of Vanuatu achieves operational efficiency and regulatory compliance with Bottomline

National Bank of Vanuatu

Maissa Alatoa

Chief Risk Officer

Nelnet achieves 80–90% faster remote processing and same-day AP workflows with Bottomline Transform AP

Nelnet

Darrin Jameson

Director of Transactional Accounting

New England Biolabs achieves automated, format‑flexible digital order processing with Bottomline Transform

New England Biolabs

Marcel Krummenauer

IT Business Analyst

Nobu Bank achieves full SWIFT CSP compliance with Bottomline

Nobu Bank

Kristian Santoso

IT Core Funding Department Head

Non-Profit Health System recovers $4M in annual Medicare reimbursements with Bottomline’s Epic-integrated Healthcare Privacy & Data Security (PDS) platform

Non-Profit Health System

North East Lincolnshire Council achieves seamless Direct Debit payments for waste collections with Bottomline

North East Lincolnshire Council

Carl Render

ICT Change and Information Manager

Oak Trust achieves streamlined, compliant payment processing and improved customer service with Bottomline's SWIFT Access Service

Oak Trust

Graham McCormack

Finance Director

ODEON achieves automated, centralized invoice and accounts payable processing with Bottomline

ODEON

Jacquie Ross

Head of Business Transaction Services & Payroll

Ogilvy CommonHealth Worldwide achieves streamlined cash flow and AP efficiency with Bottomline Transform AP

Ogilvy CommonHealth Worldwide

Mark Werner

Vice President of Financial Systems

Parkinson’s UK achieves secure, streamlined Direct Debit collections with Bottomline PT‑X

Parkinson’s UK

Donna Riyani

Senior Supporter Services Officer

Peapack-Gladstone Bank achieves rapid CRM migration and unified client experience with Bottomline Insights & Relationship Management

Peapack-Gladstone Bank

Kevin Runyon

Chief Information Officer

Plusnet (UK broadband provider) achieves streamlined payments and 33,000 daily Direct Debit collections with Bottomline PTX

Plusnet

Mairi Macconnell

System Operations Team Leader

Quantum Advisory achieves end-to-end secure pension payment processing with Bottomline PTX

Quantum Advisory

Camille Lambert

Payroll and Accounts Officer

Radius Bank achieves 85–90% online checking account openings with Bottomline’s Online Account Opening solution

Radius Bank

Chris Tremont

Senior Vice President of Marketing

Raiffeisendruckerei GmbH achieves faster, more secure high-volume card and document production with Bottomline's Transform

Raiffeisendruckerei GmbH

Christian Weiler

Application Development

Randolph-Brooks Federal Credit Union achieves rapid growth in online account openings and business volume with Bottomline Online Account Opening

Randolph-Brooks Federal Credit Union

Mary O’Rourke

Chief Information Officer

Rayloc achieves printer-agnostic, faster document automation with Bottomline's Create!form

Rayloc

Recology achieves 50%+ faster, 50%+ lower-cost AP processing with Bottomline Paymode-X

Recology

Larry Christensen

Accounting Manager

Recology achieves 50%+ faster, 50%+ lower-cost accounts payable with Bottomline Paymode-X

Recology

Red Diamond achieves streamlined, paperless AP and tight Dynamics AX integration with Bottomline Technologies

Red Diamond

Rolf Van Rijn

VP of Information Technology

Regional U.S. Bank achieves primary commercial customer relationships and deposit growth with Bottomline's Digital Banking IQ

Regional U.S. Bank

RHB Singapore achieves ISO 20022 readiness ahead of regulatory deadlines with Bottomline's Transformation and Enrichment Service

RHB Singapore

Esther Lee

Head, Payment Operations

Rotom achieves faster, professional document output and cost savings with Bottomline's PrecisionForms

Rotom

Ilse van den Boom

Rotom

Salford Van Hire achieves secure, simplified payroll with Bottomline's PTX cloud solution

Salford Van Hire

Mike Frost

Group Financial Controller

Sathapana Bank achieves secure, efficient cross-border payments and global reach with Bottomline (Visa B2B Connect via the Bottomline Gateway)

Sathapana Bank

Fung Kai Jin

Chief Executive Officer

SCOR achieves secure, centralized SWIFT financial messaging and reduced complexity with Bottomline GTCloud

SCOR

SCS Gets it Right the First Time for Customer Refunds

ScS

Sarah Burke

Project and Development Coordinator

Selco achieves secure, on-time payroll with Bottomline PTX cloud payments

Selco

Rob Brewill

Financial Director

Selina achieves 100% cash visibility and streamlined treasury management with Bottomline TreasuryXpress

Selina

Alfredo Garcia

Treasury Analyst

Service Systems Associates, Inc. achieves streamlined AP processing, improved invoice visibility and $27,200 annual savings with Bottomline's Transform AP

Service Systems Associates, Inc.

Kevin J. Eldridge

Executive Vice President

Sharp HealthCare eliminates 800,000 paper forms annually and transforms patient experience with Bottomline eCapture

Sharp HealthCare

Brad Odenkirk

Applications Manager

Sheffield Park achieves 70% fewer payment rejections and reliable 24/7 Direct Debit collections with Bottomline PTX

Sheffield Park

Tony Fish

Director of Finance

Shepherd Center modernizes check disbursement and boosts productivity with Bottomline C-Series payment automation

Shepherd Center

Jeff Couch

Information Systems Manager

Southbank Centre achieves 80% reduction in invoice processing with Bottomline PTX Connect

Southbank Centre

Laura Scott

Receivables and Cash Manager

SPI, a global insulation distributor, achieves streamlined AP visibility and 578% more rebate-generating ACH transactions with Bottomline's Paymode-X

SPI

Candice Mooney

Shared Services Manager

Stillwater Mining Company achieves rapid invoice approvals and a 6% increase in early payment discounts with Bottomline Transform AP

Stillwater Mining Company

Anne Grant

Manager

Taggart Global achieves faster, lower-cost AP and expense processing with Bottomline Transform AP

Taggart Global

Wade Smith

Director of Global Accounting and Financial Reporting

Taubman achieves end-to-end AP automation and rebate-driven payments with Bottomline (Transform AP & Paymode-X)

Taubman

Kim Hughes

Vice President & Controller

Guild Group achieves faster invoice processing and greater visibility with Bottomline Invoice Automation for D365

The Guild Group

Michael Bulanan

Senior Business Analyst

The Merchants Company achieves 25% faster AP processing and 75% fewer paper checks with Bottomline’s Paymode-X

The Merchants Company

Kirstie Evans

Controller

The Vale of Glamorgan Council achieves rapid, zero-touch cost-of-living payments with Bottomline Payouts Automation

The Vale of Glamorgan Council

Sue Jones

Operational Manager Exchequer Services

Treasurer B2B Payments Company achieves 40% reduction in invoice processing time with Bottomline's Paymode-X Invoice Automation for Dynamics 365

Treasurer B2B Payments Company

Trenitalia c2c automates £1m+ customer refunds during COVID-19 lockdown with Bottomline PTX Payouts

Trenitalia c2c

Dave Markwell

Finance Systems Administrator

UAB Callahan Eye Hospital achieves faster, streamlined patient registration and 95% pre-registration with Bottomline's Logical Ink

UAB Callahan Eye Hospital

Jason Lowman

Admitting and Patient Access Supervisor

UK Power Networks eliminates APP fraud and misdirected payments with Bottomline's Confirmation of Payee

UK Power Networks

Hardy Finn

Accounts Payable Manager

Unicef UK achieves 67% faster mail processing and major cost savings with Bottomline Mail

Unicef UK

Debbie Santry

Donations Manager

Vibe Credit Union attracts new members and boosts online account openings with Bottomline's Online Account Opening solution

Vibe Credit Union

Tyler Ross

Chief Marketing Officer

Virtual Business Source achieves efficient, scalable cloud payment processing with Bottomline PTX

Virtual Business Source

Marie Pegram

Associate and Recruitment Industry Expert

Washington Prime Group achieves centralized AP, faster vendor payments and cost savings with Bottomline's Paymode-X

Washington Prime Group

Billy Armstrong

AP Supervisor

Water Purification System Supplier achieves faster cash application and streamlined AR with Bottomline's Paymode‑X

Water Purification System Supplier

Water Purification Vendor achieves faster cash application with Bottomline Paymode

Water Purification Vendor

Wenger Manufacturing, Inc. achieves fully automated invoice-to-pay AP and eliminates manual checks with Bottomline’s Paymode-X

Wenger Manufacturing, Inc.

Mitchell Allen

Controller

West Georgia Health saves 8 minutes per patient in registration with Bottomline eCapture

West Georgia Health

Sherry Holliday

Senior IS Analyst

Wilson Wilson and Hancock achieves greater Direct Debit visibility and Bacs compliance with Bottomline PTX cloud payments platform

Wilson Wilson and Hancock

Natalie

Accounts Assistant

Zuellig Pharma achieves fast, compliant document automation with Bottomline Transform Content Center

Zuellig Pharma

Niels Schwartz

IT Director

Bottomline B2B Case Studies & Customer Successes

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