Case Study: Taubman achieves end-to-end AP automation and rebate-driven payments with Bottomline (Transform AP & Paymode-X)

Transforms Manual Accounts Payable Process and Earns Rebates with End-to-End AP Automation

Taubman, a long-established owner and manager of 26 regional and outlet shopping centers, faced a growing problem: a decentralized, manual accounts payable process that required extensive invoice data entry, paper approvals, GL coding and check printing. As the business expanded globally, the labor-intensive workflow caused delays, errors, poor invoice visibility, security risks and missed early-payment opportunities.

Taubman partnered with Bottomline to implement Transform AP and the Paymode-X payments network, integrating with its ERP and enabling mobile approvals. The solution automated invoice capture, approvals and electronic payments (with outsourced check handling for reluctant vendors), improving visibility and fraud protection, freeing AP staff for higher-value work, speeding payments, strengthening vendor relationships and generating rebates on electronic spend.

Taubman

Kim Hughes

Vice President & Controller