Case Study: Washington Prime Group achieves centralized AP, faster vendor payments and cost savings with Bottomline's Paymode-X

Consolidates Accounts Payable Platforms with Electronic Payment Network

Washington Prime Group, a national retail REIT, experienced rapid growth after a 2015 acquisition that expanded its portfolio to over 100 properties and left the company with fragmented accounts payable processes. The AP team relied heavily on manual paper checks while Treasury handled ad-hoc electronic payments, causing miscommunication, payment delays, high processing costs and limited visibility.

Washington Prime Group implemented Bottomline Technologies’ Paymode-X electronic payment network, which integrated with existing systems, centralized AP, and included vendor enrollment and enhanced security. The result was flawless, transparent payment processing, faster vendor payments, elimination of printing and mailing over 4,000 checks annually, reduced costs and new rebate revenue—freeing Treasury and turning AP into a profit center.

Washington Prime Group

Billy Armstrong

AP Supervisor