Case Study: Avalon Health Care Group achieves 100% payment automation and $100K annual bank fee savings with Bottomline TreasuryXpress

Avalon Health Care Group - Customer Case Study

Avalon Health Care Group is a diversified provider of skilled nursing, therapy, and senior living services across the Western U.S., with 7,000+ employees caring for 6,850+ patients across numerous facilities, 50 business subsidiaries, and external contractors. Their extensive real estate holdings and fragmented payment channels created significant cash-management complexity and reconciliation challenges, and their incumbent treasury management system could not meet the healthcare‑specific, customizable needs Avalon required.

Avalon implemented Bottomline TreasuryXpress in just 10 weeks, gaining better cash visibility, streamlined workflows, and reconciliations through tailored automation. Custom Positive Pay eliminated manual intervention, controlled approval workflows removed duplicate ACH payments, and the program is forecast to reduce bank fees by $100K annually—results that earned Avalon and TreasuryXpress TMI Magazine’s 2019 Best Treasury Management Solution award.

Avalon Health Care Group

Terry Nelson

Treasury and Accounting Services Manager