Case Study: BIC Bank Laos achieves same-or-next-day, cost-effective cross-border payments with Bottomline's Universal Aggregator IQ

BIC Bank Laos Powers Seamless Cross-Border Payments for Its Clients

BIC Bank Laos faced fragmented multi-currency remittance flows and heavy reliance on correspondent banks, which caused poor visibility, unpredictable costs and delivery times, suboptimal liquidity management and multi-day cross‑border turnaround. The bank needed a streamlined, predictable and cost‑effective way to send international payments in USD and other currencies.

BIC Bank Laos adopted Bottomline’s cloud-native Universal Aggregator IQ to connect via API to Visa B2B Connect and other payment networks, integrating cleanly with its SWIFT infrastructure. The implementation delivered direct, data‑rich, full‑value cross‑border payments to 100+ countries—cutting processing times to same/next business day (often within 24 hours), reducing intermediary fees, improving liquidity visibility and accelerating the bank’s time to market as the first Lao bank on Visa B2B Connect.

BIC Bank

Felix D. Francis

General Manager, Banking Operations