Case Study: Chicago Sun-Times achieves paperless AP, over 50% lower processing costs and higher cash-back with Bottomline’s Paymode-X

Manual processes are bad. The Chicago-Sun Times eliminated them with Paymode-X.

Chicago Sun-Times, a medium‑sized media company, struggled with slow, costly and error‑prone accounts payable driven by manual paper processes, outdated homegrown systems, and an overreliance on paper checks.

They implemented Bottomline’s Paymode‑X payment automation (ACH, card, wire and check) to digitize AP, integrate with their ERP and banks, and improve straight‑through processing. Results included >50% lower AP processing costs, >25% fewer payments by paper check, and >75% more cash‑back rebates, with faster-than-expected ramp‑up and a largely paperless payments experience.

Chicago Sun-Times

Jennifer Finner

Accounts Payable Manager