Case Study: National Bank of Vanuatu achieves operational efficiency and regulatory compliance with Bottomline

National Bank of Vanuatu Improves Operational Efficiency in a Complex Regulatory Landscape

The National Bank of Vanuatu needed external expertise to reduce risk and stay compliant in a shifting regulatory environment. With manual sanction screening consuming staff resources and an annual Swift Customer Security Programme (CSP) independent attestation required, the bank sought a solution to streamline AML/CTF controls and meet Swift CSP obligations.

Bottomline delivered integrated fraud and financial crime solutions—real-time sanction screening across multiple payment types and full support for Swift CSP controls—automating workflows and completing the independent attestation well ahead of the deadline. As a result, the bank increased operational efficiency, reduced the resource burden of manual reviews, and strengthened compliance and protection against financial crime.

National Bank of Vanuatu

Maissa Alatoa

Chief Risk Officer