Case Study: SPI, a global insulation distributor, achieves streamlined AP visibility and 578% more rebate-generating ACH transactions with Bottomline's Paymode-X

SPI Switches to Bottomline for Better AP Outcomes

SPI, a global leader in insulation distribution and specialty fabrication, was grappling with poor visibility into 6,000–8,000 monthly invoices, slow customer support, partial payments and frustrated suppliers — problems that came to a head during an ERP upgrade to Infor that their existing payments solution couldn’t support.

To fix this, SPI adopted Basware for invoicing and joined Bottomline’s Paymode‑X network for payments, integrated with Infor. Within nine months they saw 578% more Premium ACH transactions and 110% more rebate‑eligible spend than forecast, gained instant payment visibility, sped up vendor payments, and improved rebate earnings and supplier satisfaction.

SPI

Candice Mooney

Shared Services Manager