Case Study: Ogilvy CommonHealth Worldwide achieves streamlined cash flow and AP efficiency with Bottomline Transform AP

Ogilvy CommonHealth Worldwide Improves Cash Flow Processes with AP Automation

Ogilvy CommonHealth Worldwide (OCHWW), the healthcare communications arm of Ogilvy & Mather, was struggling with a time-consuming, paper-heavy accounts payable process that impaired cash flow visibility. The agency processed roughly 35,000 paper invoices annually (a volume that later doubled), required many manual routing and approval steps across teams and external approvers, and wanted a solution that would integrate with its JD Edwards EnterpriseOne ERP rather than create another isolated system.

OCHWW implemented Bottomline’s Transform AP, a solution that directly integrates with JD Edwards to enable electronic invoice capture, online invoice review and mobile approvals. The change simplified invoice review, reduced paper clutter, improved collaboration across dispersed teams, and boosted productivity—when user volume doubled, only one additional AP staffer was needed—resulting in faster processing, better cash flow visibility and a more efficient, organized AP function.

Ogilvy CommonHealth Worldwide

Mark Werner

Vice President of Financial Systems